TELADOCâ„¢ Phone & Online Video Consultations


Teladoc’s phone and online video consultations provide access to a wide network of physicians that can diagnose your symptoms and prescribe medication when appropriate. These convenient consultations allow you to avoid the wait time and receive treatment from your home, office or other location with phone or internet access.

To determine if your health insurance plan features the Teladoc benefit, use the following options to view your Benefit Booklet within myBlueCross or to email Customer Service.

Log into

Customer Service

Blue Cross and Blue Shield of Alabama members that are eligible for Teladoc may enroll in the telephone and online video consultations program by visiting or calling 1-855-477-4549.

Additional resources from Blue Cross and Blue Shield of Alabama

Teladoc is an independent company providing electronic physician consultation services to Blue Cross and Blue Shield of Alabama members. For Teladoc copay information, visit your Benefits Booklet within myBlueCross.